The questions owners and property managers actually ask.

Start with a scope conversation. Synergistix reviews the drawings, site conditions, schedule and budget envelope, then recommends a delivery model: construction management, project management, general contracting or a maintenance agreement. A written proposal follows, setting out fee structure, general conditions, assumptions and exclusions. Work begins once the contract and insurance documentation are in place.

Drawings, specifications, the site address, the target schedule and any owner-supplied allowances. Where documents are incomplete, Synergistix prices from a defined scope narrative and lists the assumptions in writing. Existing-building work also needs access for a site walk, since concealed conditions, service shutdowns and after-hours restrictions move cost more than the visible scope does.

Yes. Synergistix works with commercial and industrial property owners, developers, and facility and property managers. Property managers typically need documented compliance before a crew reaches site, so certificates of insurance, safety documentation and site-specific procedures are issued during mobilization. Reporting is set up to suit whoever carries the reporting obligation, whether that is an owner, an asset manager or a tenant coordinator.

One project lead owns the relationship from award through closeout. That person runs the site meetings, issues the monthly cost and schedule report, and answers for changes, inspections and deficiencies. Site supervision reports through the same line, so an owner is not chasing separate trades for answers. Escalation routes are named in the contract rather than improvised mid-project.

No. Synergistix Group works exclusively on commercial and industrial buildings: warehouses, distribution and manufacturing facilities, offices, retail, and multi-tenant investment property. The client base is property owners, developers, and facility and property managers. Residential construction runs on different codes, warranty regimes and buyer expectations, and staying inside commercial and industrial work keeps the trade base and safety programme consistent.

Yes. Synergistix Group holds WorkSafeBC registration for its British Columbia operations, which is the provincial authority covering workers’ compensation and occupational health and safety in BC. Owners, developers and property managers can request confirmation of standing before work begins. Ontario projects are covered separately under WSIB, since each province administers its own workers’ compensation system.

Yes. Ontario work is covered by WSIB, the Workplace Safety and Insurance Board, which administers workers’ compensation for the province. Clearance information can be provided to owners and property managers before mobilization, and subcontractors are screened for their own standing at prequalification. British Columbia work runs under WorkSafeBC instead, because coverage does not transfer between provinces.

COR, the Certificate of Recognition, is a safety certification awarded after an external audit of a contractor’s health and safety management system. Synergistix Group holds COR certification. It means the safety programme is written, implemented and audited rather than claimed: hazard assessments, orientations, toolbox talks, inspections, incident investigation and corrective action all have to be documented and verifiable.

Yes. Synergistix Group is COI-ready, meaning certificates of insurance are issued to property managers and developers as part of mobilization rather than chased afterwards. Requirements vary by building, so the certificate is prepared to match the limits, additional insured wording and coverage types named in the contract or the property management agreement before any crew attends site.

Yes. Synergistix Group is licensed and insured in both British Columbia and Ontario. BC operations carry WorkSafeBC registration and Ontario operations carry WSIB coverage, with COR safety certification applied across the firm. Working under two provincial regimes means compliance documentation is maintained for each jurisdiction separately rather than assumed to carry across the country.

Pricing follows the delivery model. General contracting is quoted as a stipulated sum against complete drawings. Construction management is quoted as a fee plus general conditions, with trade pricing open to the owner and a guaranteed maximum price set once buyout is substantially complete. Project management is quoted as a fee tied to a defined scope and duration.

Synergistix contracts on standard CCDC forms used across Canadian commercial construction, most often the stipulated-price agreement for general contracting and the construction management forms where the owner engages a manager on a fee basis. Standard forms matter because payment terms, change procedures, insurance obligations, warranty periods and dispute resolution are already defined and familiar to owners, lenders and consultants.

A complete budget carries more than trade costs. It should include general conditions and site supervision, permits and municipal fees, consultant and design costs, testing and inspection, temporary services, security and hoarding, contractor fee, and a contingency sized to how firm the drawings are. Early budgets on incomplete documents carry larger contingencies than budgets built from tendered trade pricing.

Both provinces run monthly progress billing with a statutory lien holdback retained from each payment and released after the prescribed period. British Columbia work follows its builders lien legislation, while Ontario work follows the Construction Act, which also sets prompt-payment timelines and adjudication for disputed amounts. Draw schedules, backup documentation and lien declarations are set at contract signing.

Cost increases after signing usually come from four sources: owner-directed scope changes, concealed conditions found in existing buildings, design documents that were incomplete at tender, and permit or code requirements imposed during review. Each is priced and approved in writing before the work proceeds. Firm drawings, an early site investigation and a realistic contingency are the practical defences.